With the increase of digital channels companies got more opportunities to understand their customers better and offer them better services or products. However, this growth of digital or digitally enhanced customer touchpoints, such as mobile, web, email, smart devices, in-store experiences, etc. also lead to the increased expectations from the customers, wishing and looking for an improved personalization and continuity across these channels.
Liferay Digital Experience Platform (DXP) is a software to design, manage and bring end-to-end customer experiences non-stop, for every customer touchpoint. Liferay DXP collects the customer data from multiple systems throughout the enterprise, to handle and enhance the entire customer relationship (company website, customer support portal, CRM, etc.).
Liferay DXP is created to work within your current business processes and technologies, and provide a custom solution that uniquely meets your needs. Your customers are looking for flawless, unified experiences – deliver them with Liferay DXP.
Observe all your business processes with Liferay unified digital platform that has the capability to host multiple systems, so you will be able to create flawless customer experiences.
Tailor every customer experience and stay relevant throughout their customer journeys. Liferay DXP makes it easy to create and improve experiences, so you will be able to meet your customers’ expectations.
Ideate and get ready for your next experience upgrade on a customizable platform that grows with your business and marketing needs. Liferay DXP has advanced features, related to systems integration and interoperability.
Create strong customer relationships that extend beyond the purchase
Empower employees with modern tools to get their work done faster
Create personalized web experiences that attract and impress customers
Bring a modern partner platform built to handle complex scenarios