IBM Watson Assistant
Watson Assistant is a conversation AI platform that helps you provide customers with fast, straightforward and accurate answers to their questions, across any application, device or channel. By automating responses to common inquiries, Watson Assistant reduces the burden on your agents and the risk of disruption during peak times. As an IBM Platinum Partner in Jordan, Egypt, KSA, Inspire for Solutions Development is ready to assist with any IBM solution adoption for your company.
Deliver fast, accurate information to your customers, employees and citizens – on any channel, at the times of COVID-19.
Know MoreEnsure the health, safety and productivity of your workplace.
IBM Watson Assistant is part of Watson Works
Explore Watson WorksHow Can We Use Watson Assistant?
Customer Self-service
Streamline how you empower customers and citizens to resolve inquiries across channels – including web and voice services which in return reduces costs and improves efficiency.
Agent Assist
Empower agents to respond to questions faster and with greater confidence. Watson Assistant answers agents’ questions and automates workflows via web and mobile chat.
Employee Self-service
Watson Assistant provides responses to common employee questions and shares relevant resources around the clock, helping you work smart and safe while alleviating the burden on customer assistant help and IT desks.
