In today’s world of big customer expectations and demand for always-on services, IT teams have to provide an exceptional service – and fast. Businesses are in need of a flexible and collaborative ITSM solution, that is customizable for their needs. As an Atlassian business partner in the Middle East, Inspire for Solutions Development implements Jira Service Management (JSM), for IT teams in Jordan, Egypt, KSA and UAE, by accelerating service delivery with less complexity and lower costs. Whether you are only thinking to implement ITSM in your organization or you’re looking for a better solution, check our 3 reasons why Jira Service Management is right for you:
One platform to unite Dev, Ops, and support
Jira Service Management is created for the DevOps era, as it runs on the Jira platform. Flawless integrations with Confluence, Opsgenie, and Statuspage allow IT teams to collaborate to fix issues faster and make changes with confidence.
A unique solution that fits your team
Use Atlassian’s integrations and apps to match service delivery to your organization’s specific needs, without the mess and inconvenience of rigid ITSM solutions.
Intuitive setup and configuration
Jira Service Management codeless setup, easy configuration, and ready templates for common use cases like HR and legal make it easy for any team to deliver great service.