Jira Service Management
With Inspire for Solutions Development as an Atlassian Partner in Jordan, Egypt, KSA, UAE, Qatar, Oman, and our experience with Jira Service Management (former Jira Service Desk), you will get a modern and flexible ITSM software that streamlines your customer requests and boosts your IT team’s efficiency, taking your IT service desk processes to a whole new level.
Jira Service Management has an intuitive interface, customizable team queues, real-time reporting, and more. Improve the productivity of your service desk teams and the happiness of your users in Jordan, Egypt, KSA, UAE, Qatar, Oman with us.
Transform Your IT
with Jira Service Management
Bring Value Quickly
Adopt Jira Service Management to meet unique needs of your organization. Empower every department, to set up a service desk fast and continuously adjust at scale. Bring great service experiences fast, without the difficulties of traditional ITSM solutions.
Make Work Clear
Manage your work throughout your organization through an open, collaborative platform. Connect all issues across Jira and add data from other software development tools. Your IT support and operations teams will get better contextual information, to respond to requests, incidents, and changes on timely basis.
Align Dev & Ops
Bring more customer impact while dealing with risk. Accelerate your critical development work, get rid of toil, and make changes with ease, with a complete audit overview for every change.
Jira Service Management Features
Intuitive ITIL-Certified ITSM Solution at your service
Request Management
Jira Service Management helps your IT team provide a world-class service experience and ensures employees can find the information they need to get help quickly.
Incident Management
Quickly respond to, resolve, and continuously learn from incidents while keeping all your stakeholders in the loop.
Problem Management
Keep the impact of incidents to a minimum, record information about problems and workarounds, and help agents get to the root cause.
Change Management
Improve the flow of changes to infrastructure and services while minimizing risk to your organization and speeding up service delivery.
Asset Management
Connect your favorite asset management app to reference, track, and tie requests with assets directly from Jira Service Management.
Knowledge Management
Add Confluence to Jira Service Management to get an integrated knowledge base that intelligently recommends the right service and learns from every interaction, so answers are easy to find.
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