Watson Assistant is a conversation AI platform that helps you provide customers with fast, straightforward and accurate answers to their questions, across any application, device or channel. By automating responses to common inquiries, Watson Assistant reduces the burden on your agents and the risk of disruption during peak times. As an IBM Platinum Partner in Jordan, Egypt, KSA, Inspire for Solutions Development is ready to assist with any IBM solution adoption for your company.

Deliver fast, accurate information to your customers, employees and citizens – on any channel, at the times of COVID-19.

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Ensure the health, safety and productivity of your workplace.

IBM Watson Assistant is part of Watson Works

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How Can We Use Watson Assistant?


Customer Self-service

Streamline how you empower customers and citizens to resolve inquiries across channels – including web and voice services which in return reduces costs and improves efficiency.


Agent Assist

Empower agents to respond to questions faster and with greater confidence. Watson Assistant answers agents’ questions and automates workflows via web and mobile chat.


Employee Self-service

Watson Assistant provides responses to common employee questions and shares relevant resources around the clock, helping you work smart and safe while alleviating the burden on customer assistant help and IT desks.

IBM gartner 2021

Gartner Magic Quadrant for Cloud AI Developer Services

Gartner recognized IBM Cloud AI Developer Services as a Leader in the Magic Quadrant for Cloud AI Developer Services in 2021.

IBM is recognized as a Leader based on completeness of vision and ability to execute. IBM continues to enhance its portfolio of language, vision and AutoAI products, which include IBM Watson Assistant.

Inspire for Solutions Development is proud to be an IBM Platinum Business Partner in the Middle East.

Improve customer experience everywhere in times of COVID-19

Get results with Watson Assistant

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